Field Service Technician
Core
On-site hardware troubleshooting, repairs, and installations for customer desktops, servers, and networking devices.
Role type
Field Service Technician (Hardware)
Builds
Repaired and installed hardware for education, government, and commercial organizations.
Domain
IT Infrastructure / Hardware Support
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, desktop/server installation, networking device configuration, incident logging, manufacturer repair processes, hardware fault isolation
Preferred skills
Lenovo/Microsoft manufacturer repairs
Technologies
Laptops, PCs, servers, networking devices, interactive whiteboards
Responsibilities
Repairing and installing customer equipment, configuring desktop hardware and software, managing incidents, supporting monitoring and patching, reporting on customer environments
Seniority
Mid-level, hands-on IC