Technical Enablement Director
Core
Drive usage and adoption of Sentry's application monitoring platform through strategy, planning, and execution of internal and external training and educational programs.
Role type
Director of Technical Enablement
Builds
Comprehensive training strategy, Sentry University virtual learning platform, certification programs, and instructor-led curricula for customers, partners, and employees.
Domain
Application Monitoring / Software Development Life Cycle (SDLC)
Required skills
Application monitoring expertise, Technical training development and delivery, Curriculum design, Instructor-led training delivery, Cross-functional partnership, KPI development for adoption, SDLC knowledge, Learning tools and media utilization
Preferred skills
Product evangelism, Multimedia content production, Storytelling for technology, Analytical skills for continuous improvement
Technologies
Sentry platform, Learning management systems, Virtual training platforms
Responsibilities
Own the Sentry University virtual learning platform including curriculum preparation and content creation; Create a comprehensive training strategy to accelerate customer time-to-value; Build and operationalize a certification program for customers, partners, and employees; Design end-user training content for Customer Success Managers and Solutions Engineers; Develop programs for technical customer-facing teams on logging, monitoring, and cloud topics; Develop KPIs to measure training program effectiveness.
Seniority
Director, strategic & operational leadership
