Lead, Business Operations - Payward Services
Core
Lead Business Operations partner to leadership, scaling global financial infrastructure for trading, payments, funding, and digital assets.
Role type
Lead Business Operations (BizOps)
Builds
Repeatable partner launch processes, operating rhythms, and automated workflows
Domain
Fintech / Payments / Digital Assets
Required skills
Business Operations, Revenue Operations, Process Improvement, Partner Launch Management, Workflow Automation, Strategic Project Leadership, Cross-functional Coordination, Data Analysis, AI Tooling, No-code Automation
Preferred skills
Payments industry experience, Card programs, Cryptocurrency infrastructure
Technologies
AI tools, Scripts, No-code automation platforms
Responsibilities
Act as operational partner to leadership for planning and goal-setting; Establish business operating cadence and track performance metrics; Monitor metrics and provide actionable insights; Improve partner onboarding and launch readiness; Automate manual processes using AI and integrations; Integrate new products and acquired businesses into operating processes; Lead strategic cross-functional projects; Identify operational gaps and design solutions; Build systems for efficiency and scalability.
Seniority
Lead, hands-on IC