Process Trainer - Manager - Lending (West)
Core
Design and deliver training programs for sales teams on lending products, sales processes, compliance, and operational procedures to enhance product knowledge and sales capabilities.
Role type
Manager, Sales Training & Learning Development
Builds
Training content, SOPs, e-learning modules, and coaching initiatives for lending sales teams
Domain
Fintech / Lending / Banking
Deliverable
product features
Required skills
Sales training design, Learning & Development, Coaching and mentoring, Stakeholder collaboration, Training content development, Performance evaluation, Regulatory compliance knowledge, Lending product expertise, Field-based training delivery, Travel management
Preferred skills
Certification in Training & Development, LMS proficiency, Microsoft PowerPoint/Excel
Responsibilities
Design and deliver classroom, virtual, and field-based training sessions; Develop training manuals, presentations, and assessments; Collaborate with business stakeholders to align learning with objectives; Evaluate trainee performance and identify gaps; Provide ongoing coaching to improve conversion effectiveness; Monitor training effectiveness and recommend enhancements.
Seniority
Manager, hands-on IC