Senior Solutions Engineer
Core
Customer-facing role connecting sold solutions to delivered work for supply chain and cold chain customers, partnering with Sales, Customer Success, Product, and Engineering.
Role type
Senior Solutions Engineer (pre-sales to go-live)
Builds
Tailored product demonstrations, solution designs, implementation plans, and statements of work
Domain
Supply chain, cold chain, logistics, quality management
Required skills
Solution design, technical discovery, software configuration, data integrations, API familiarity, project tracking, cross-functional coordination
Preferred skills
Reusable solution design frameworks, integration patterns, enterprise software implementation
Technologies
Figma, FigJam, Linear, Jira
Responsibilities
Lead technical and process discovery with stakeholders, deliver tailored product demonstrations, own solution designs and implementation plans, support proposals, lead solution workshops, coordinate handoffs across teams, create reusable implementation materials
Seniority
Senior, hands-on IC
