Casual Membership Customer Service Officer – Expression of Interest
Core
Deliver exceptional customer service and support for memberships, ticketing, and digital accounts for a new NRL club.
Role type
Casual customer service officer (membership & ticketing)
Builds
Member acquisition, retention campaigns, and fan engagement for the Perth Bears NRL club
Domain
Sports & Entertainment
Deliverable
client delivery
Required skills
Customer service, membership sales, ticketing support, CRM usage, digital channel management, account administration
Preferred skills
Experience in sport/entertainment events, knowledge of rugby league, CRM/ticketing platform expertise
Responsibilities
Handle membership sales, renewals, and upgrades; assist with ticketing enquiries; process transactions and maintain records; support member acquisition campaigns; provide match-day customer service
Seniority
Entry-level, casual