Expression of Interest | Customer Service & Call Centre Opportunities
Core
Managing high volume inbound and outbound calls, processing orders and invoices, and handling customer escalations in transport, logistics, electronics, and pharmaceutical sectors.
Role type
Customer Service Representative / Call Centre Consultant
Builds
Customer support operations for leading organizations in logistics, electronics, and pharma
Domain
Customer Service / Call Centre
Deliverable
client delivery
Required skills
High-volume call handling, order processing, complaint resolution, data entry accuracy, CRM/ERP system usage
Preferred skills
Experience with SAP, Oracle, or Pronto
Responsibilities
Managing inbound and outbound calls, processing customer orders and quotes, handling enquiries and escalations, processing invoices, maintaining customer records, collaborating with internal departments
Seniority
Entry to Mid-level, temporary contract roles