Medical Receptionist - BioC North
Core
Provide high-standard customer service, administer client appointments and data, and process claims for a network of healthcare clinics serving Aboriginal and Torres Strait Islander people.
Role type
Medical Receptionist
Builds
Holistic health and wellbeing services including primary care, allied health, dental, mental health, maternity, and aged care.
Domain
Healthcare / Indigenous Health Services
Deliverable
client delivery
Required skills
appointment scheduling, patient flow management, claims processing, general administration, phone screening, file preparation
Preferred skills
cultural safety, community engagement
Technologies
PIP, Medicare, Work-cover claims systems
Responsibilities
Coordinate daily appointment lists and confirm attendance, manage patient flow and wait times, process Medicare and work-cover claims, prepare client files for health professionals, provide general administrative support
Seniority
Entry-level / Individual Contributor