Administrative Assistant
Core
Front-desk administrative and reception support for a mental health care centre, managing customer flow, appointments, and clinical documentation.
Role type
Administrative Assistant (Reception)
Builds
Customer-facing service experience at a mental health clinic
Domain
Healthcare / Mental Health
Deliverable
product features
Required skills
Customer service, appointment scheduling, document management, data entry, phone screening, inventory management
Preferred skills
Medical terminology knowledge
Responsibilities
Greet and welcome customers, manage phone and email inquiries, maintain reception areas, process patient paperwork and consent forms, manage appointment bookings and rescheduling, handle invoice processing and payments, monitor stock levels, generate business letters.
Seniority
Individual Contributor