Practice Lead - Microsoft
Core
Lead the strategy, growth, and commercial success of the Microsoft business portfolio for an MSP, focusing on Modern Work, Security, Azure, Data, and AI.
Role type
Senior Practice Lead - Microsoft
Builds
Scalable Microsoft service offerings and advisory capabilities for mid-market and enterprise customers.
Domain
Managed Services Provider (MSP) / Microsoft Cloud & AI
Required skills
Microsoft ecosystem expertise (M365, Security, Azure, Data, AI, Copilot), Microsoft partner program commercial frameworks, P&L ownership (budgeting, forecasting, pricing), go-to-market strategy development, complex sales support, enablement program design, stakeholder management.
Preferred skills
AI/consulting practice building experience, AI use case delivery, established Microsoft Australia ecosystem relationships, Microsoft certifications.
Technologies
Microsoft 365, Azure, Microsoft Security, Microsoft AI, Microsoft Copilot, New Commerce Experience (NCE)
Responsibilities
Define and execute Microsoft practice strategy for sustainable growth; manage relationships with Microsoft and ecosystem partners; own service portfolio development and pricing; drive commercial performance via forecasting and margin optimization; support strategic customer engagements as a subject matter expert; build enablement programs for sales and delivery teams; lead development of new AI and advisory services.
Seniority
Senior, hands-on IC with leadership responsibilities