Tech Ops Lead
Core
Leading technical operations teams to ensure 24/7 platform availability, security, and compliance with SLAs for client technology stacks.
Role type
Senior IC Tech Ops Lead
Builds
Production ML models | product features | infrastructure
Domain
IT Operations / Cloud Infrastructure / Financial Services
Deliverable
infrastructure
Required skills
Incident management, Release management, ITIL, Agile delivery, Cloud systems, Security policy definition, Root cause analysis, Team mentorship, Stakeholder communication
Preferred skills
Jira, New Relic, Salesforce, Heroku, Data Warehousing, GitHub, JavaScript, Python, RESTful API
Technologies
Jira, New Relic, Salesforce, Heroku, GitHub, JavaScript, Python
Responsibilities
Lead technical operations teams across client technology stacks, Ensure compliance to SLA by monitoring platforms 24/7, Build and manage TechOps and incident & release management teams, Define and implement IT, data protection and security policies, Provide mentorship and help build career goals for TechOps teams, Take charge during incidents ensuring clear communication and root cause analysis
