Receptionist and Office Administrator
Core
First point of contact for customers and visitors, managing front-of-house reception and general office administration to support daily operations.
Role type
Receptionist and Office Administrator
Builds
Office operations and customer service workflows
Domain
Local services business (residential and light commercial)
Deliverable
dashboards & analysis
Required skills
Customer service, phone etiquette, email management, appointment coordination, record keeping, Microsoft Office proficiency, organizational skills
Responsibilities
Answer and direct phone calls, manage incoming emails, coordinate appointments and scheduling, maintain accurate records, support daily office operations, provide front-of-house reception services, assist with general administration tasks