Copy of Customer Service Coordinator
Core
Coordinate customer service operations for an agribusiness, managing quotations, client data, and cross-functional communication between sales, production, and logistics.
Role type
Customer Service Coordinator
Builds
Customer support workflows, accurate quotations, and order tracking for produce protection products
Domain
Agribusiness / Manufacturing
Deliverable
dashboards & analysis
Required skills
Customer service, data management, CRM proficiency, reporting, cross-functional communication, time management, Microsoft Office Suite
Preferred skills
NetSuite, HubSpot CRM
Responsibilities
Prepare customer quotations, manage client data, act as a secondary point of contact for inquiries, maintain CRM and order processing platforms, liaise with Sales and Logistics teams, prepare sales reports, support ad-hoc tasks, maintain pricing and support tools