Customer Service Representative
No visa sponsorship
Core
Handle customer complaints, process orders, and provide product information for a produce wholesaler.
Role type
Customer Service Representative
Builds
Order fulfillment and customer support for produce distribution
Domain
Retail / Produce distribution
Deliverable
client delivery
Required skills
Touch typing (Ten Key), MS Office (Outlook, Excel), phone/email support, internal chat tools, multitasking, attention to detail
Preferred skills
AS400, Spanish, produce industry knowledge
Responsibilities
Provide timely order status and product details, process orders/changes/returns per policy, report service failures, partner with sales team