Patient Bookings Officer
Core
First point of contact for patients, managing appointment bookings and answering enquiries for medical imaging services.
Role type
Patient Bookings Officer
Builds
Medical imaging appointment schedules
Domain
Healthcare / Medical Imaging
Deliverable
client delivery
Required skills
appointment scheduling, patient record management, multi-system data entry, inbound/outbound communication, digital enquiry handling
Preferred skills
contact centre experience, customer service experience
Responsibilities
Answer high volume of patient enquiries, book and change medical imaging appointments, update patient records across multiple systems, manage digital enquiries, deliver high standard of patient service
Seniority
Entry-level, part-time
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