Customer Support Assistant - Western Port Bay Care Community
Core
Welcoming face and supportive backbone for residents, families, and visitors at an aged care community, providing administrative support and guiding tours.
Role type
Customer Support Assistant (Administrative/Reception)
Builds
Operational efficiency and positive resident/family experience at Western Port Bay Care Community
Domain
Aged care / Healthcare
Deliverable
dashboards & analysis
Required skills
Administrative support, Customer service, Roster management, Payroll tasks, Record keeping, Tour guiding
Responsibilities
Be the first point of contact for residents, families, and visitors; Provide essential administrative support; Assist with guiding prospective residents and families on tours; Manage rostering and payroll tasks; Maintain accurate records.
Seniority
Entry-level / Individual Contributor