Chief of Staff - Exec Ops
Core
Serve as the CEO's operational right-hand, owning the day-to-day rhythm of the business, driving accountability on tactical priorities, and making real-time decisions to keep the CEO out of operational weeds.
Role type
Chief of Staff – Executive Operations (hybrid structured operational ownership and cross-functional coordination)
Builds
Operational infrastructure and recurring business cadence for a high-reliability logistics operator
Domain
Logistics / Freight / Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
operational ownership, cross-functional coordination, process improvement, decision-making under ambiguity, data literacy, financial summary preparation, SOP documentation, tool integration, calendar management, inbox triage
Preferred skills
experience in growing companies (<50 employees), ability to operate without a playbook, strong written communication, owner mindset
Technologies
Turvo, QuickBooks Online, HubSpot, Google Workspace, Slack, Notion, Excel/Sheets
Responsibilities
Manage CEO's calendar, inbox, and travel logistics; pull and format weekly operational dashboards; run down accounts receivable discrepancies; draft and maintain internal SOPs; investigate and resolve cross-departmental operational issues; make decisions on tool selection and timeline rescheduling within defined boundaries
Seniority
Mid-Senior (5–8 years experience)
