Insurance and Claims Administration Officer
Core
Provide efficient, effective, and confidential administrative support services to the insurance function, assisting in the delivery of insurance policy and claims management activities.
Role type
Insurance and Claims Administration Officer
Builds
Insurance policy and claims management activities
Domain
Local Government / Insurance
Required skills
Claims intake and processing, document and records management, workflow monitoring, financial administration, preliminary claims review, stakeholder liaison, data entry, Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Teams)
Preferred skills
Experience with TechnologyOne, document management systems, or claims systems
Responsibilities
Register insurance claims and enquiries accurately, conduct preliminary reviews of claims to support timely progression, monitor workflows and escalate overdue matters, coordinate claims-related correspondence and financial processing, maintain and improve insurance systems and procedures.
Seniority
Contract, Administrative Support