Coordonnateur(trice) – Ventes internes et service à la clientèle
Core
Internal sales coordinator and customer service lead responsible for the full client experience from order intake to billing, driving organic sales growth, and sourcing refurbished industrial containers.
Role type
Senior IC internal sales and operations coordinator
Builds
Refurbished industrial container inventory and B2B sales pipeline
Domain
Industrial manufacturing and distribution
Required skills
B2B customer service, internal sales coordination, order-to-cash cycle management, price list management, supplier sourcing, CRM/ERP proficiency, Microsoft 365 (Excel/Outlook), data analysis for margins/volumes
Preferred skills
Experience in SME/manufacturing/distribution, familiarity with AI tools, proactive solution-oriented approach
Technologies
CRM, ERP, Microsoft 365, Excel, Outlook
Responsibilities
Act as the primary client contact for the entire order lifecycle; develop organic sales through proactive, solution-oriented service; manage client price lists to maintain target margins; support external sales representatives in prospecting and lead qualification; source and manage suppliers of used industrial containers (IBC totes, drums) to feed the refurbishment plant; execute administrative tasks including order processing, delivery coordination, and invoicing.
Seniority
Mid-level, hands-on IC