Software Engineer (Agent)
Core
Building and deploying AI voice agents to handle complex healthcare workflows like scheduling, referrals, and insurance checks for medical practices.
Role type
Senior IC Agent Engineer (Healthcare)
Builds
Customizable AI voice agents integrated with EHR systems for patient-facing workflows
Domain
Healthcare technology / Voice AI
Deliverable
production ML models | product features
Required skills
Voice agent development, EHR integration, rapid prototyping, customer call analysis, workflow customization, decision-making under ambiguity
Preferred skills
Experience with healthcare scheduling logic, pre-sales support, mentoring junior engineers
Technologies
Claude Code, S3, EHR integrations (eClinicalWorks)
Responsibilities
Listen to customer calls to extract scheduling rules and workflow requirements; configure and deploy agents for specific medical practices; build rapid prototypes to solve immediate customer problems; integrate agents with existing EHR systems; influence product roadmap based on customer feedback
Seniority
Senior, hands-on IC
