Results & Quality Manager – East Coast (Registered Nurse – Occupational Health)
Core
Lead a team to manage the end-to-end results management process for occupational health assessments, ensuring clinical accuracy and timely delivery.
Role type
Senior Registered Nurse (Occupational Health) – Team Lead
Builds
Clinically accurate occupational health assessment results and reports
Domain
Healthcare / Occupational Health
Deliverable
physical/clinical work
Required skills
Clinical governance, privacy legislation, team leadership, medical results management, quality assurance, stakeholder liaison, operational performance monitoring, Microsoft Office, electronic medical record systems
Preferred skills
Coaching and mentoring, continuous improvement, complex clinical matter resolution
Responsibilities
Lead the Results Management team to achieve quality and turnaround time KPIs; Manage review and quality assurance of occupational health assessment results; Coordinate doctor reviews, pathology, and radiology follow-up; Ensure compliance with clinical governance and privacy legislation; Support and develop team members through coaching and performance management; Liaise with Medical Practitioners and clients on complex clinical matters; Monitor operational performance and identify efficiency improvements
Seniority
Senior, hands-on IC with team leadership