Clinical Team Lead
Core
Lead and empower a high-performing team of clinicians to manage long-term health conditions, ensuring operational excellence, quality, and safety.
Role type
Senior Clinical Team Lead (People & Operations)
Builds
Clinical operations workflows and patient care delivery for long-term health conditions
Domain
Digital Health / Healthcare
Required skills
Team leadership, performance management, operational excellence, quality improvement, cross-functional collaboration, stakeholder management, data-driven decision making, regulatory compliance
Preferred skills
Digital health experience, queue/patient query management, quality management systems, clinical governance frameworks
Responsibilities
Lead, motivate, and develop a team of clinicians to meet KPIs and SLAs; Drive process and quality improvements across clinical operations; Partner with Product, Engineering, and Operations teams to improve workflows; Build a supportive, inclusive, and high-performing team culture
Seniority
Senior, hands-on IC with team leadership