Global Manager - Business Solutions
Core
Lead the Business Solutions Management team to manage new client implementations and amendments to existing client systems for commercial credit card and expense management software.
Role type
Senior Manager, Business Solutions & Project Delivery
Builds
Client implementations, system enhancements, and custom configurations for Inlogik's commercial credit card and expense management platform.
Domain
Financial Technology (Fintech) / Expense Management
Deliverable
production ML models | product features | client delivery
Required skills
Project management, client requirements gathering, solution design, technical account management, testing management (UAT), manual system configuration, quoting and billing management, customer training, team leadership, performance evaluation, data flow analysis.
Preferred skills
Experience in commercial credit card or expense management software, ability to liaise with development teams, creating user manuals for bespoke requirements.
Technologies
Commercial credit card management software, expense management software, internal tracking systems.
Responsibilities
Conduct client workshops and requirements gathering; scope client installations and create solution designs; manage client configuration and customization requests; oversee testing phases including UAT; manage quoting and billing processes; conduct customer demonstrations and training; analyze data flows between client and Inlogik systems; oversee handover to support teams; lead team members and evaluate performance.
Seniority
Senior, hands-on IC with team leadership
