Senior Manager, Education
Core
Lead the development and delivery of NGS Super's education strategy to help members, employers, and advisers build confidence in superannuation and retirement decisions.
Role type
Senior Manager, Education Strategy & Program Delivery
Builds
National education program via webinars, seminars, workplace sessions, conferences, and digital channels
Domain
Superannuation and Retirement Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic program planning, audience segmentation, event facilitation, content repurposing, cross-functional partnership, regulatory compliance (RG146), financial literacy translation, AI/automation tool usage
Preferred skills
Undergraduate/postgraduate qualifications in business or finance, financial planning qualifications, technical superannuation experience, deep industry regulatory knowledge
Technologies
AI and automation tools
Responsibilities
Develop and implement the Fund's education strategy and annual program; Identify key audience segments and education needs; Manage a coordinated education calendar across multiple channels; Lead the national webinar and seminar program; Facilitate engaging education sessions in-person and virtually; Design and deliver targeted education programs for various audiences; Repurpose live content into evergreen digital resources; Build partnerships with internal teams and external advisers; Measure program effectiveness through participation and member actions; Ensure content accuracy and compliance
Seniority
Senior, hands-on IC with strategic oversight