Financial Operations Specialist, Kit
Core
Manage customer account balances, daily settlements, chargebacks, and accounts payable to ensure compliance and resolve customer issues.
Role type
Financial Operations Specialist
Builds
Customer account management and payment processing workflows for a fintech money app
Domain
Fintech / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
attention to detail, personal accountability, organizational skills, problem-solving, written and verbal communication
Preferred skills
experience in customer operations, financial services, fintech, banking, accounts payable, digital products, customer support platforms
Technologies
customer support platforms
Responsibilities
Manage recurring financial operations and accounts payable activities; monitor and action customer account matters; resolve customer questions, issues, and complaints; support customers experiencing financial hardship; identify and escalate discrepancies or risks; maintain accurate financial records.
Seniority
Individual Contributor
