IT Service Desk Support (m/w/d)
Core
Experienced IT support specialist providing first and second-level support to users in a network environment.
Role type
IT Service Desk Support Specialist
Builds
IT support services for end-users
Domain
IT Infrastructure / Microsoft Ecosystem
Deliverable
client delivery
Required skills
First-level support, Second-level support, Service Desk operations, Network environment knowledge, Microsoft Intune, Windows 11 deployment, DNS configuration, DHCP configuration
Responsibilities
Supporting users with daily IT challenges, managing first and second-level support tickets, handling network environment issues, deploying Windows 11, configuring DNS and DHCP
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