Technical Configuration Specialist
Core
Configure, maintain, and troubleshoot merchant production accounts and payment gateway settings within the payment processing infrastructure.
Role type
Technical Configuration Specialist (Payment Gateway)
Builds
Merchant onboarding, account modifications, and production issue resolution for payment processing clients.
Domain
Fintech / Payment Processing
Required skills
Payment gateway operations, REST APIs, SOAP Web Services, MySQL, Python scripting, Microsoft Excel (Pivot Tables, VLOOKUP), JSON/XML payloads, API testing (Postman), Alternative Payment Methods (APMs), 3DS configuration, fraud prevention concepts.
Preferred skills
Fintech experience, transaction flow troubleshooting, cross-functional collaboration, process improvement mindset.
Responsibilities
Configure payment methods, acquiring banks, currencies, and MCC codes; manage merchant profile updates and closures; validate configurations prior to production; analyze API requests/responses; resolve transaction-related incidents; maintain operational documentation.
Seniority
Mid-level, hands-on IC