Field Service Technician
Core
Deploy, maintain, and repair robots in real homes and businesses to ensure fleet health and customer experience.
Role type
Field Service Technician (Robotics)
Builds
Consumer and commercial robotic systems
Domain
Robotics, Home Automation, Industrial Automation
Deliverable
physical/clinical work
Required skills
electromechanical systems troubleshooting, hardware debugging, root-cause analysis, multimeter usage, field deployment, customer communication, issue documentation
Preferred skills
robotics/AMR/AGV experience, TCP/IP networking, ROS/ROS 2, embedded Linux
Technologies
Linux, Jira, Linear, ServiceNow, Zendesk, multimeter
Responsibilities
Install, configure, calibrate, and validate robots at customer locations; perform preventative maintenance, upgrades, repairs, and hardware replacements; troubleshoot mechanical, electrical, software, and networking issues; refine deployment procedures and service documentation; interface with customers to explain capabilities and best practices.
Seniority
Mid-level, independent execution
