Technical Account Manager
Core
Coordinate client engagements and ensure smooth execution of technical projects in a B2B technology environment.
Role type
Technical Account Manager
Builds
Customer satisfaction and successful project delivery
Domain
B2B technology / SaaS
Deliverable
client delivery
Required skills
B2B technology experience, project coordination, stakeholder management, project management tools (Jira, Notion), English (advanced), remote work setup
Preferred skills
US-based client support, AI/robotics exposure, prior TACM/CSM experience, startup environment experience
Technologies
Jira, Notion
Responsibilities
Facilitate customer meetings, act as communication bridge between customers and engineering, track project progress and milestones, review Statements of Work (SOWs), document meeting notes and action items, proactively identify coordination issues, manage competing priorities
Seniority
Individual Contributor