Engagement Manager (London)
Core
Manage multiple concurrent technical engagements for enterprise customers, ensuring successful delivery of Professional Services projects from SOW review to closeout.
Role type
Senior Engagement Manager (Professional Services)
Builds
Production-ready AI agent solutions for enterprise clients using LangChain, LangGraph, and LangSmith
Domain
Artificial Intelligence / Enterprise Software Services
Deliverable
production ML models
Required skills
Engagement lifecycle management, cross-functional coordination, risk and issue management, stakeholder communication, resource allocation, scope change management
Preferred skills
PMP certification, Professional Services or consulting experience, AI/ML or infrastructure engagement experience, time tracking and billing coordination
Technologies
Linear, Jira, Asana
Responsibilities
Manage full engagement lifecycle including planning, execution, and handoff; Serve as primary point of contact for customers; Coordinate with Solution Architects, AI Engineers, and Product teams; Proactively identify risks and develop mitigation strategies
Seniority
Senior, hands-on IC
