Staff Software Engineer, Growth (Self Serve)
Core
Lead strategic technical work and deliver customer/business outcomes for the Growth group, improving prospect-to-customer conversion, activation, time to value, retention, and expansion.
Role type
Staff Software Engineer (Growth Platform)
Builds
Customer-facing software and shared platform capabilities for discovery, trials, onboarding, purchasing, upgrades, and renewals.
Domain
SaaS / Growth / Customer Journey Optimization
Deliverable
product features
Required skills
Technical leadership, architecture design, multi-team coordination, product judgment, quantitative analysis, coaching, ambiguity navigation, AI fluency
Preferred skills
Experience building customer-facing SaaS products, growth/onboarding/activation journey expertise, security/compliance interest
Technologies
TypeScript, React, Node.js
Responsibilities
Design and build reliable customer-facing software and shared platform capabilities; analyze customer research and product analytics to prioritize changes; lead complex multi-quarter initiatives from roadmap to adoption; coach engineers and give them ownership; own technical direction for major Growth domains; partner with Product, Design, Sales, and other teams to connect needs to solutions.
Seniority
Staff, strategic leadership with hands-on contribution
