Configuration Management & Documentation Specialist/Tech Writer
Core
Provide configuration management, change management, and technical documentation expertise to maintain accurate, controlled, and traceable technical information throughout the project lifecycle for a large Federal Government client.
Role type
Senior Configuration Management & Documentation Specialist (Tech Writer)
Builds
Centralized CMDB information, configuration baselines, and traceable technical artifacts
Domain
Federal Government / IT Infrastructure / Cybersecurity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Configuration management, change management, technical documentation, ITSM practices, CMDB maintenance, project lifecycle understanding, audit and reporting, quality control
Preferred skills
VA/Federal technical documentation experience, ITIL certification, automated configuration or compliance tracking tools
Technologies
CMDB, ITSM tools, automated configuration tracking tools
Responsibilities
Identify, control, record, audit, and report the status of configuration items; Maintain records for hardware, software, system configurations, documentation, and deliverables; Develop and update technical processes, configuration standards, baselines, and procedures; Support change-control processes and maintain associated documentation and traceability; Maintain and support centralized CMDB information in accordance with ITSM practices; Coordinate configuration management activities across technical and project teams; Perform documentation reviews and quality-control activities to ensure accurate technical artifacts
Seniority
Senior, hands-on IC
