CHSP Intake Coordinator
Core
Coordinate CHSP intake, waitlists, and client commencement for Care at Home services, connecting prospective clients with support.
Role type
Intake Coordinator
Builds
Client service commencement and utilization of CHSP services
Domain
Aged care / Community services
Deliverable
client delivery
Required skills
Client coordination, waitlist management, eligibility assessment, CRM/case management systems, Microsoft Office, stakeholder communication, data accuracy
Preferred skills
Knowledge of CHSP and My Aged Care pathways, aged care funding processes
Responsibilities
Manage regional CHSP waitlists and opportunity lists; Contact prospective clients to confirm needs and eligibility; Facilitate service offer acceptance; Maintain accurate client and commencement records; Coordinate handovers with service delivery and rostering teams.