CareerPlan

Business Operations Associate

South AfricaRemoteFull-time$92k–$125k2026-11-06 → 2026-11-10
RemoteNo visa sponsorship

Core

Support strategic planning, operational excellence, and business growth within a fast-growing SaaS technology environment by collaborating with cross-functional teams and executive leadership.

Role type

Business Operations Associate

Builds

Scalable operating practices and insights for a fully remote, international SaaS organization

Domain

Technology / SaaS / Business Operations

Deliverable

dashboards & analysis

Required skills

Strategic planning, OKR management, market research, financial analysis, process improvement, stakeholder management, data analysis, AI tool adoption, remote collaboration

Preferred skills

Experience in management consulting, venture capital, or startup operations

Technologies

Notion, Slack, Google Workspace, Zoom, macOS

Responsibilities

Coordinate goal-setting processes and track progress against key objectives; Support leadership in defining and tracking OKRs; Conduct market and operational research to inform strategic decisions; Analyze organizational performance to identify improvement opportunities; Develop systems for knowledge sharing and documentation; Manage the central knowledge management platform (Notion); Identify operational inefficiencies and recommend solutions; Support high-priority business initiatives; Explore and promote AI tools to improve internal processes.

Seniority

Mid-level, hands-on IC