Customer Service / Counter Sales Team Leader
Core
Lead a small customer service and counter sales team while personally handling front-of-house sales, customer inquiries, and order processing for sign, digital, and display equipment.
Role type
Customer Service / Counter Sales Team Leader
Builds
Customer delivery expectations and sales orders for sign, digital, and display equipment
Domain
Retail / Signage and Display Equipment
Deliverable
product features
Required skills
Team leadership, customer service, sales, order processing, inventory analysis, communication, coaching, computer literacy
Preferred skills
Experience in signwriting, print, or labels industry
Responsibilities
Manage a small team, serve customers over the counter, answer incoming enquiries, provide quotes, make outbound calls, input sales orders, coordinate with warehouse staff, analyze stock availability, maintain customer information
Seniority
Mid-level, hands-on IC