Floor Lead (Retail) (Part-time)
Core
Lead a retail store team to deliver exceptional customer service, drive sales KPIs, and manage daily operations including inventory, merchandising, and staff development.
Role type
Senior retail floor lead (store leadership)
Builds
In-store customer experiences and sales performance
Domain
Retail / Fine Jewelry
Deliverable
product features (via careerplan.io/jobs/4711910006-floor-lead-retail-part-time-at-mejuri)
Required skills
Team leadership, customer service excellence, sales performance management, inventory control, visual merchandising, POS systems proficiency, conflict resolution, onboarding and training
Preferred skills
Experience in high-volume retail, adaptability, critical thinking, physical stamina
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Train and mentor store staff on sales standards and brand values; Monitor and optimize store KPIs (conversion, sales, NPS); Manage inventory counts, order fulfillment, and loss prevention; Maintain visual merchandising standards and store organization; Handle customer escalations and operational issues.
Seniority
Senior, hands-on IC