Floor Lead (Retail) (Full-time)
Core
Lead a retail store team to deliver exceptional customer service, drive sales KPIs, and manage daily store operations including inventory, merchandising, and staff development. (via careerplan.io/jobs/4707736006-floor-lead-retail-full-time-at-mejuri)
Role type
Senior retail store manager (Floor Lead)
Builds
In-store customer experiences and sales performance
Domain
Retail / Fine Jewelry
Deliverable
product features
Required skills
Team leadership, customer service, inventory management, visual merchandising, POS systems, performance analysis, operational execution
Preferred skills
High-volume retail experience, adaptability, critical thinking
Responsibilities
Train and coach store staff on sales standards and brand values; drive store KPIs including conversion and sales success; manage inventory counts, order fulfillment, and shrinkage; maintain visual merchandising standards and store fixtures; handle escalations and cross-functional partnerships; onboard new team members and conduct performance reviews.
Seniority
Senior, hands-on IC