Agent Operations Analyst
Core
Technical operations specialist ensuring accurate, compliant, and automated payroll processing and legal compliance for Brazilian clients.
Role type
Senior IC payroll operations analyst
Builds
Automated payroll flows and legal compliance reporting for enterprise clients
Domain
Brazilian HR technology and payroll operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Brazilian labor law expertise, payroll calculation validation, exception handling, client advisory, DIRF and social contributions reporting, complex scenario analysis
Preferred skills
Consultative client interaction, technical product feedback, process automation validation
Technologies
Payroll systems, Office suite
Responsibilities
Configure and validate employee onboarding processes for legal compliance; Validate complex termination calculations and ensure legal accuracy; Monitor automated payroll closing flows and resolve exceptions; Validate and resolve inconsistencies in social contributions and mandatory declarations; Act as technical focal point for clients to provide consultative support and clarify labor law questions; Coordinate delivery of annual obligations like DIRF and employer contributions
Seniority
Senior, hands-on IC