Technical Support Engineer - Healthcare IT/Telematikinfrastruktur (x/f/m)
Core
Technical Support Engineer resolving complex integration problems between Doctolib's platform and the German Healthcare IT landscape (Telematikinfrastruktur), ensuring seamless connectivity for customers.
Role type
Senior IC Technical Support Engineer (Healthcare IT)
Builds
Doctolib solutions integrated with the German Telematikinfrastruktur
Domain
Healthcare IT, German Telematikinfrastruktur, API Integration
Required skills
API integration and troubleshooting, complex IT infrastructure and network management, security-critical systems knowledge, technical communication in German and English
Preferred skills
Telematikinfrastruktur and Gematik-Stands knowledge, KIM+/eAU/E-Rezept workflows, Observability tools (Kibana, Datadog, Elasticsearch)
Technologies
Jira, Kibana, Datadog, Elasticsearch, Telematikinfrastruktur, Gematik-Standards, KIM+, eAU, E-Rezept
Responsibilities
Support Doctolib solutions around the German Telematikinfrastruktur ensuring correct configuration, resolve interoperability issues with connectors and APIs, analyze technical challenges and document in Jira, collaborate with development teams to fix errors, share knowledge proactively with internal teams
Seniority
Mid-Senior, hands-on IC