Customer Banking Specialist Relief - Greater South West Area
Core
Support surrounding branches (Harden, Yass, Cootamundra) as the public face of CommBank, delivering a seamless banking experience to personal and small business customers.
Role type
Customer Banking Specialist Relief (Part Time)
Builds
In-branch banking services and digital adoption for 10 million+ customers
Domain
Retail Banking
Deliverable
product features
Required skills
Customer service, financial product knowledge (Home Loans, Business Banking, Financial Advice), account maintenance, credit application processing, in-branch technology demonstration, problem solving, risk-adverse culture adherence
Preferred skills
Experience in Financial Services, Retail, or Hospitality, ability to articulate financial terms, holistic solution design
Technologies
In-branch technology, digital banking options
Responsibilities
Have in-depth conversations with customers about overall banking needs, support customers with enquiries and account maintenance, process applications for credit products, provide options through education and technology demonstration, problem solve and provide effective solutions
Seniority
Individual Contributor