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Student Support Officer

Sydney, New South WalesFull-time2026-10-08 → 2026-10-09

Core

Front-line student support role managing front counter, handling enquiries, and assisting students with settling into studies and life in Australia.

Role type

Student Support Officer (Administrative)

Builds

Welcoming environment for students, staff, and visitors

Domain

Higher Education / Student Services

Deliverable

dashboards & analysis

Required skills

Reception management, phone and email communication, event coordination, administrative record keeping, office logistics

Preferred skills

Experience in educational settings

Responsibilities

Manage front counter and handle in-person enquiries, Respond to student queries via phone and email, Assist with organizing student activities and events, Provide support services to help students settle into studies and life in Australia, Maintain accurate records and perform general administrative duties, Coordinate mail, supplies, and office logistics (via careerplan.io/jobs/ddc0da36-ea26-4546-a4c3-3172dbd566fe-student-support-officer-at-sydney-polytechnic-institute-pty)

Seniority

Casual or fixed-term, up to 3 years