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EL1 Senior ESM DevOps Engineer

Melbourne, VictoriaFull-time2026-09-17 → 2026-10-04
Based in AustraliaAustralia citizens only

Core

Develop and maintain Enterprise Service Management (ESM) platforms to streamline IT service delivery and incident management.

Builds

ESM platforms (ServiceNow, Jira, BMC Remedy) and associated CI/CD pipelines

Domain

IT Service Management / Cloud Infrastructure

Required skills

Python, Java, Groovy, AWS, CI/CD, ServiceNow, Jira, BMC Remedy, GitLab, Bitbucket, Terraform, CloudFormation, ITIL

Preferred skills

ITIL Managing Professional, ServiceNow Certified Implementation Specialist, Ivanti, Freshservice, Zendesk

Technologies

ServiceNow, Jira, BMC Remedy, GitLab, Bitbucket, AWS, Terraform, CloudFormation

Responsibilities

Develop and maintain ESM platforms, implement CI/CD pipelines, troubleshoot platform issues, collaborate on infrastructure-as-code solutions

Seniority

Senior, hands-on IC