Health Navigator
Core
Support rural primary care doctors by managing patient logistics, administrative tasks, and care coordination to enable value-based delivery.
Role type
Patient care coordinator / Health Navigator
Builds
Patient care coordination workflows and administrative support for rural clinics
Domain
Healthcare / Rural primary care
Deliverable
client delivery
Required skills
patient relationship building, data entry, appointment scheduling, prescription refill coordination, insurance troubleshooting, care gap tracking, community resource navigation, discharge follow-up coordination, EHR usage, multi-platform software proficiency
Preferred skills
problem solving, adaptability, service mentality, community engagement, data-informed decision making
Responsibilities
Meet patients during check-in to enter data into the software platform; call patients to schedule visits or remind them to pick up medication; order and schedule procedures, tests, and screenings; identify and track progress on gaps in patient care; maintain records of patient interactions and communicate with providers via EHR; educate patients on healthcare options, insurance benefits, and medical conditions; help patients access community resources; coordinate follow-up care after hospital discharge.
Seniority
Individual Contributor, entry-level to mid-level
