プロジェクトリード（Endpoint Management / Makuhari Operation Center）
Core
Lead customer onboarding and operations for an AI-driven identity security platform, managing projects from kickoff to system implementation while shaping service operations.
Role type
Senior Project Lead (Endpoint Management / Managed Services)
Builds
AI-driven identity security platform (Josys) for enterprise customers
Domain
Cybersecurity / Identity Management / Endpoint Security
Deliverable
production ML models | product features | client delivery
Required skills
customer negotiation, project management, multi-tasking, cross-functional leadership, system implementation support, issue resolution, service specification improvement, operational flow design
Preferred skills
SaaS onboarding, project management, MDM/Endpoint Management knowledge, spreadsheet tools
Responsibilities
Conduct customer kickoff and regular meetings, manage project schedules and risks, support system initial setup and implementation, handle customer inquiries and issue resolution, propose service improvements and standardize operational flows
Seniority
Senior, hands-on IC