Executive General Manager, Funerals
Core
Leading a national, multi-site funeral operations business to drive commercial performance, growth, and service excellence for families.
Role type
Executive General Manager (Operations & Strategy)
Builds
National funeral service operations across multiple brands and locations
Domain
Healthcare / Funeral Services / Retail Services
Required skills
Strategic leadership, operational execution, financial acumen, change management, stakeholder engagement, team development, commercial growth, regulatory compliance
Preferred skills
Experience in multi-brand operations, succession planning, NPS improvement, brand alignment
Responsibilities
Lead high-performance culture and team development, drive customer satisfaction and brand advocacy, deliver market share growth and EBITDA targets, oversee multi-location operational consistency, lead safety and risk governance initiatives
Seniority
Executive, strategic leadership & operational oversight
