Social & Community Manager
Core
Lead fan engagement and community building for Warner Music ANZ SEA, transforming casual listeners into superfans through digital and physical experiences.
Role type
Senior Social & Community Manager
Builds
Immersive fan experiences, digital communities, and direct-to-consumer campaigns for artists across Australasia and South East Asia.
Domain
Music industry, fan engagement, community management
Deliverable
product features
Required skills
Community management, fan engagement strategy, campaign management, event coordination, data analysis, stakeholder management, first-party data collection
Preferred skills
Experience with Co:Brand, Laylo, Discord, WhatsApp, Airtable, Canva, e-commerce email marketing
Technologies
Discord, WhatsApp, Co:Brand, Laylo, Airtable, Canva
Responsibilities
Develop and execute fan engagement strategies across digital and physical touchpoints; Organize and deliver in-person events like listening parties and pop-ups; Build and grow active digital communities on platforms like Discord and WhatsApp; Design and execute personalized email and SMS campaigns; Analyze campaign data and fan behavior to identify growth opportunities; Oversee social channel execution for official Warner pages and artist HQ accounts; Drive initiatives to capture first-party data through registrations and competitions.
Seniority
Mid-to-Senior, hands-on IC