Work From Home Travel Support Specialist
Core
Guide and assist clients throughout their travel journey, from planning to return, ensuring they feel informed and supported.
Role type
Travel Support Specialist
Builds
Travel itineraries, booking updates, and destination information for clients
Domain
Travel industry
Deliverable
client delivery
Required skills
reservation management, booking platform proficiency, destination knowledge, policy interpretation, remote communication, proactive monitoring
Responsibilities
Assist clients remotely via phone, email, and messaging; manage reservations, updates, and cancellations; share destination and policy information; monitor departures and contact clients proactively; resolve inquiries and concerns professionally
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