Administration Officer - Raphael Services
Core
Provide high-quality administrative support as a first point of contact for clients, clinicians, and stakeholders in a specialist perinatal mental health service.
Role type
Administration Officer (Reception & Office Admin)
Builds
Appointment coordination, client file management, invoicing, and reception services for a perinatal mental health outreach team.
Domain
Healthcare / Mental Health / Perinatal Services
Deliverable
dashboards & analysis
Required skills
Reception and office administration, client information management systems, Microsoft Office Suite, correspondence and report writing, data collection
Preferred skills
Customer service, organization, attention to detail, working in fast-paced environments
Responsibilities
Coordinate appointments, respond to client and GP enquiries, manage client files, process invoicing and receipting, complete reception tasks
Seniority
Individual Contributor