IT Support Specialist
Core
Provide first-line technical support to end-users, troubleshooting hardware, software, and network issues to ensure smooth IT operations.
Role type
IT Support Specialist
Builds
IT infrastructure including hardware, software, and network systems
Domain
IT Support
Deliverable
client delivery
Required skills
hardware troubleshooting, software troubleshooting, network troubleshooting, user account management, system monitoring, ticketing systems, IT policy compliance
Preferred skills
IT project assistance, system upgrades, network expansions