Voice Engineer
Core
Unified Communications Technician supporting Managed Services and Solutions for SMB and Enterprise customers by managing IP systems, SIP trunks, and Microsoft Teams calling.
Role type
Unified Communications Technician
Builds
Managed Services and Solutions for SMB and Enterprise customers
Domain
Telecommunications / Unified Communications
Deliverable
infrastructure
Required skills
IP Systems (on-premise and hosted), SIP trunks, Networks, Firewalls, Microsoft Teams calling, Microsoft Licensing, Remote support, On-site support, End-user training, Vendor liaison
Preferred skills
Open Drivers License
Technologies
Microsoft Teams, IP Systems, SIP trunks, Firewalls
Responsibilities
Data collection and pre-configuration of client requirements, Installation and configuration of telephone systems and network equipment, Remote and on-site support to client communications networks, Liaising and escalating faults with vendors and ISPs, End-user training, Working with Technical and Service Delivery Team